Delivery Information
Dr.Jart's Official Online Mall Shipping Free
Free shipping service for all products
(However, shipping fees may apply for some event products.)
Delivery period
Dr. Jart's Official Online Mall orders are delivered
within 1-3 business days on average from the time payment is completed (order completed).
※ Items with payment completed (order completed) by 10:00 am will be shipped the same day, and items
with payment completed (order completed) after that time will be shipped the next day. (Excluding
Saturdays, Sundays and public holidays)
Courier Information
Dr. Jart+ is delivered using the fast and safe "CJ Korea Express" courier service.
(However, event products may be sent by other courier or mail.)
Changing the shipping address after ordering
It is not possible to change the shipping address after payment is completed (order completion).
If you need to change the shipping address, please cancel the order or place a new order after receiving a
return.
(However, if received after the cancellation time, it will be accepted as a return, and a return shipping fee
(KRW 5,000) may be incurred.)
※ Cancellation time based on order status (payment completed)
1) Orders “before” 10:00 am → (same day) can be canceled before 10:00 am
2) Orders “after” 10:00 am → (same day) after 10:00 am ~ 6:00 PM, (next business day) 9:00-10:00 AM
Cancellation possible
Shipping Rules and Restrictions
- Delivery from Dr. Jart+'s official online mall is only available for domestic delivery, and overseas delivery is
not available.
- There are no shipments and delivery on public holidays and other holidays, and they are excluded from
the delivery period.
- Only one shipping destination can be specified per order, and it is individually packaged and shipped
based on the order number, so combined shipping is not possible.
(Combined shipping is not possible even if it is the same shipping address)
- For military unit delivery, units that can be delivered by CJ Logistics are normally delivered, and in the case
of units that cannot be delivered by CJ Logistics,
It will be automatically returned.
※ For bags that are only allowed for postal delivery, you must contact the "Dr. Jart Customer Satisfaction
Center" after ordering.
Only when you contact us separately, we will help you ship out by changing the courier company.
※ Delivery to military units takes at least 5 to 7 business days, and delivery to mountainous and island
areas is not possible.