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Available hours Weekdays 9:00 am - 12:50 pm, 2:00 pm - 6:00 pm 1544-5453
Available hours Weekdays 9:00 am - 12:50 pm, 2:00 pm - 6:00 pm Get started
Please submit your inquiries in accordance with the email form below.
- Frequently asked questions can also be found on the FAQ page.
- If you want real-time consultation, please use chat or phone consultation.
(Consultation hours: Weekdays 9:00 am to 12:50 pm, 2:00 pm to 6:00 pm)
- When ordering/shipping inquiries, please include your order number.
- When requesting login/information change, please enter your member ID as well.
Consent to the collection and use of personal information (required)
The company collects the following personal information to provide customer consultation services
through this website.
- Items of personal information collected
Name, email address, mobile phone number, member ID, order information, consultation content
- Purpose of collection and use
Inquiries and complaints consultation, report submission and result reply, product handling
- Personal information retention period
(1) When the purpose of retaining personal information is achieved, or (2) if it is necessary to preserve it under the relevant laws, it is kept for
the retention period according to the law.
※ You have the right to refuse consent to the collection and use of personal information as above. However, if consent is refused, e-mail inquiry services such as online consultation are restricted.