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- Frequently asked questions can also be found on the FAQ page.
- If you want real-time consultation, please use chat or phone consultation. (Consultation hours: 9:00 am to 12:50 am, 2:00 pm to 6:00 pm on weekdays)
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welcome to Dr.Jart

Customer Inquiry

Phone Consultation

Available hours Weekdays 9:00 am - 12:50 pm, 2:00 pm - 6:00 pm 1544-5453

Live Chat Consultation

Available hours Weekdays 9:00 am - 12:50 pm, 2:00 pm - 6:00 pm Get started

Store Location

Find A Store
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There are 5 total stores
  • Shinsegae Duty Free Myeongdong Toegye-ro 77, 10th floor, Jung-gu, Seoul
    +82 (0) 2 6370 4172
  • The Shilla Duty Free Seoul Branch Dongho-ro 249 B1, Jung-gu, Seoul,
    +82 (0) 2 2230 1539
  • Lotte Duty Free Myeongdong Main Store 11th floor, 1st Sogong-dong, Jung-gu, Seoul,
    +82 (0) 2 759 6792
  • Hyundai Duty Free Dongdaemun 12th floor, 275 Jangchungdan-ro, Jung-gu, Seoul,
    +82 (0) 2 3668 8252
  • Shilla I'Park Duty Free 6th floor, 55, Hangang-daero 23-gil, Yongsan-gu, Seoul,
    +82 (0) 2 490 3602

Contact us by email

Please submit your inquiries in accordance with the email form below.

- Frequently asked questions can also be found on the FAQ page.
- If you want real-time consultation, please use chat or phone consultation.
(Consultation hours: Weekdays 9:00 am to 12:50 pm, 2:00 pm to 6:00 pm)

- When ordering/shipping inquiries, please include your order number.
- When requesting login/information change, please enter your member ID as well.

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The company collects the following personal information to provide customer consultation services through this website.
- Items of personal information collected
Name, email address, mobile phone number, member ID, order information, consultation content
- Purpose of collection and use
Inquiries and complaints consultation, report submission and result reply, product handling
- Personal information retention period
(1) When the purpose of retaining personal information is achieved, or (2) if it is necessary to preserve it under the relevant laws, it is kept for the retention period according to the law.

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